We are interested in your opinion and we encourage you to contact us.
We respond immediately to your complaints with transparency. We follow updated procedures to secure your satisfaction as well as the effective resolution of eventual issues that concerns you.
In order to offer our assistance, we need to know the following:
- Your full name
- Communication details
- Detailed description of your complaint
(What happened? When? Where? Who? Why?)
You may fill up the “Complaint Submission Form” available herebelow and send it to:
- By mail : BANK SADERAT IRAN
25-29 El. Venizelou Street
- By e-mail to : email@example.com
- By fax to : (0030) 210 – 32 51 154
- By visiting personally our Branch in the above-mentioned address.
If you wish to submit your complaint electronically, please select :
– Head of complaints handling
e-mail : firstname.lastname@example.org
Tel. (0030) 210-32 49 577 or 210- 32 49 531